Privacy Policy

Introduction

quanteliora.top AG ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, process, and protect information when you visit our website quanteliora.top or use our course completion optimization services.

As a company based in Austria, we comply with the General Data Protection Regulation (GDPR) and other applicable European Union privacy laws. This policy applies to all users of our website and services.

Data Controller Information

The data controller for your personal information is:

Data We Collect

The data we collect includes information you provide directly to us and information collected automatically when you use our website. We collect the following types of personal data:

Information You Provide

• Contact Information: Name, email address, phone number, organisation name
• Communication Data: Messages, enquiries, and correspondence through our contact forms or email
• Service Information: Details about your educational programmes, completion challenges, and optimization requirements
• Business Information: Company details, role, and professional context when relevant to our services

Information Collected Automatically

• Technical Data: IP address, browser type, device information, operating system
• Usage Data: Pages visited, time spent on site, referring websites, click patterns
• Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy)
• Analytics Data: Website performance metrics and user interaction patterns

How We Use Your Information

We use your personal data for legitimate business purposes and how we use your information depends on the services you use and your relationship with us. Our primary uses include:

Service Provision

• Responding to your enquiries and providing requested information
• Delivering course completion optimization services
• Communicating about projects, updates, and service-related matters
• Processing and fulfilling service agreements

Business Operations

• Improving our website functionality and user experience
• Conducting internal analytics and research to enhance our services
• Maintaining security and preventing fraud
• Complying with legal obligations and regulatory requirements

Marketing and Communication

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Consent: When you provide explicit consent for specific processing activities
• Contract Performance: To fulfil our contractual obligations when providing services
• Legitimate Interests: For business operations, website improvement, and security purposes
• Legal Compliance: To comply with applicable laws and regulations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyse website usage. Our use includes:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Google Analytics for understanding user behaviour and improving our website
• Marketing Cookies: Google Ads and remarketing technologies for relevant advertising
• Functional Cookies: To remember your preferences and provide personalised experiences

For detailed information about our cookie usage, please refer to our Cookie Policy.

Data Sharing and Third Parties

We do not sell your personal data. We may share your information with trusted third parties in the following circumstances:

• Service Providers: Analytics services (Google Analytics), email services, and technical infrastructure providers
• Legal Requirements: When required by law, regulation, or legal process
• Business Partners: With your consent, for collaborative projects or service delivery
• Professional Advisors: Legal, financial, and other professional consultants as needed

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations. Our data retention periods are:

• Contact Information: Retained for 3 years after last contact unless ongoing business relationship exists
• Service Data: Retained for the duration of service provision plus 7 years for legal compliance
• Website Analytics: Aggregated data retained for 26 months, individual data for 14 months
• Marketing Data: Retained until consent is withdrawn or 2 years of inactivity

Your Rights

Under GDPR and applicable privacy laws, your rights regarding your personal data include:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of how we process your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to processing based on legitimate interests or for marketing purposes
• Right to Withdraw Consent: Withdraw consent for specific processing activities

To exercise any of these rights, please contact us using the details provided in the contact section below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection and security
• Incident response procedures for data breaches

International Data Transfers

As we use some international service providers (such as Google Analytics and Google Ads), your data may be transferred to countries outside the European Economic Area (EEA). We ensure such transfers comply with GDPR requirements through:

• Adequacy decisions by the European Commission
• Standard Contractual Clauses approved by the European Commission
• Other appropriate safeguards as required by law

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending email notifications for material changes if you have provided contact information
• Displaying prominent notices on our website when appropriate

Contact Information

If you have questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) if you believe we have not handled your personal data in accordance with applicable laws.